Privacy Policy

Last Updated: March 9, 2026

This Privacy Policy (“Policy”) describes how we collect, use, disclose, and protect your personal information, as well as the choices available to you regarding your information.

This Policy applies when you:

  • Visit our website
  • Use our mobile applications
  • Shop in our stores
  • Interact with customer support
  • Participate in loyalty or rewards programs
  • Use any products or services that reference this Policy

Residents of certain jurisdictions may have additional privacy rights as described below.

Information We Collect

“Personal information” refers to information that identifies, relates to, describes, or can reasonably be linked to you.

We may collect the following categories of information:

  • Name, username, social media handle, and online identifiers
  • Email address, mailing address, and phone number
  • Payment and billing information
  • Demographic information such as age and gender
  • Purchase history and shopping preferences
  • Approximate or precise geolocation information
  • Browsing activity and interaction with our website, emails, and advertisements
  • Device and browser information
  • Audio, video, photographs, and customer service recordings
  • Reviews, survey responses, comments, and other user-generated content
  • Inferences and preferences derived from your activity

How We Collect Information

Information You Provide

We collect information directly from you when you:

  • Create an account
  • Place an order
  • Contact customer support
  • Subscribe to emails or marketing communications
  • Participate in promotions or surveys
  • Submit reviews or feedback
  • Join loyalty or rewards programs

We may also collect information you provide about others, such as when sending gifts or sharing wish lists.

Automatically Collected Information

We may automatically collect information through cookies, pixels, analytics tools, session replay technology, and similar tracking technologies when you interact with our Services.

Information from Third Parties

We may receive information from:

  • Business partners
  • Service providers and contractors
  • Payment processors and fraud prevention providers
  • Analytics and advertising partners
  • Publicly available sources

How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Manage accounts and loyalty programs
  • Send marketing communications and promotions
  • Improve our products, services, and website functionality
  • Analyze trends and usage activity
  • Prevent fraud and enhance security
  • Comply with legal obligations
  • Enforce our policies and agreements

How We Share Information

We may disclose your information:

  • With service providers and contractors that support our operations
  • With affiliated brands and subsidiaries
  • With payment processors, shipping providers, and analytics partners
  • To comply with legal obligations or protect rights and safety
  • In connection with mergers, acquisitions, or business transactions
  • In public forums if you voluntarily post content publicly

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy and to comply with legal, regulatory, accounting, or security obligations.

Data Security

We use commercially reasonable safeguards to help protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and passwords.

Cookies and Tracking Technologies

We and our partners may use cookies, pixels, web beacons, session replay tools, and similar technologies for:

  • Essential website functionality
  • User preferences and personalization
  • Analytics and performance measurement
  • Advertising and marketing purposes

You may manage cookies through your browser settings, though disabling cookies may affect certain website functionality.

Third-Party Services

Our Services may contain links to third-party websites, applications, or social media features. We are not responsible for the privacy practices or content of third-party services.

Promotions and Loyalty Programs

We may offer promotions, contests, sweepstakes, discounts, and loyalty programs that involve the collection of personal information. Participation in these programs is voluntary.

Additional terms may apply to promotions and loyalty programs.

Children’s Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal information, please contact us so we can delete the information.

Your Privacy Choices

Depending on your location, you may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Delete personal information
  • Opt out of marketing communications
  • Opt out of targeted advertising or certain data sharing
  • Request data portability
  • Limit the use of sensitive personal information
  • Appeal privacy rights decisions

You may also manage your preferences by:

  • Updating your account settings
  • Unsubscribing from promotional emails or text messages
  • Adjusting browser cookie settings
  • Uninstalling mobile applications

International Data Transfers

Your information may be processed and stored in countries outside your place of residence, including the United States, where data protection laws may differ from those in your jurisdiction.

Additional Rights for EEA and UK Residents

Residents of the European Economic Area and United Kingdom may have additional rights, including:

  • Right of access
  • Right to correction
  • Right to deletion
  • Right to restrict processing
  • Right to data portability
  • Right to withdraw consent
  • Right to object to automated decision-making

Additional Rights for Certain U.S. State Residents

Residents of certain U.S. states may have rights related to:

  • Accessing personal information
  • Correcting information
  • Deleting information
  • Opting out of targeted advertising or data sharing
  • Data portability
  • Limiting sensitive information processing
  • Protection against discrimination for exercising privacy rights

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or business operations.

The “Last Updated” date at the top of this Policy indicates when the Policy was most recently revised.

Contact Us

If you have questions about this Privacy Policy or your privacy rights, please contact us through our customer support or privacy contact channels.